Frequently Asked Questions (FAQ)
Q: Game progress lost? How to use iCloud Sync?
A: BorderCraft supports automatic iCloud sync. Please ensure your device is logged into your Apple ID and that iCloud is enabled for this game in your system settings. When switching devices, simply log into the same Apple ID with an active network connection, and your progress will sync automatically.
Q: Game Center achievements or leaderboards not loading?
A: Please check if you are successfully signed into your Apple Game Center account in your iOS system settings. Poor network conditions may cause brief connection failures; try switching to a stable Wi-Fi or cellular network.
Q: Experiencing crashes or lags?
A: Try clearing your background apps, restarting the game, or rebooting your device. Also, ensure your iOS system is up to date. If the issue persists, feel free to contact us below.
Need More Help?
If you encounter any other issues or have valuable suggestions, feel free to contact us via email:
me@ganshenhai.com